Welfare Clinics

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Our Welfare Clinics are available to help those who are in receipt of named benefits and cannot afford private veterinary fees. We are here to help people so that their pets do not suffer. We can help with minor injuries, medications, flea and worm treatments and can also provide help with neutering and first vaccinations for kittens and puppies up to 14 months of age.

Our Ipswich Welfare Clinic is located at 35a St. Georges Street, Ipswich, IP1 3NF and the telephone number is: 01473 231972

On Tuesdays and Fridays Only – the Ipswich Clinic is open from 11.30am – 1pm, and the phone is answered between 10.30am-1.30pm.

Please scroll down under the map for further information.

The Welfare Clinic at Cedarwood Vets is located at Combs House, Stowmarket Business Park, Needham Rd, Stowmarket IP14 2AH.

Please click here to see how to get help from our Welfare Clinic at Cedarwood Vets

Opening Times

Welfare Clinic Ipswich: sessions are held on a Tuesday and Friday each week and start at 12 noon and run through to 1pm.  No appointment is necessary, you can just turn up with your pet from 11.30am onwards. We operate on a first come, first served basis. Please note, there is NO PARKING at the Clinic; the nearest car park is Crown Street.

Welfare Clinic at Cedarwood Vets, Stowmarket: open Monday to Friday from 8.30am-6pm and until 12 noon on Saturdays.   Appointments can be made on any day, subject to availability.

About the Welfare Clinics

** Please Note** If you are breeding for monetary gain or any of your animals have repeated litters, we reserve our right not to see any of your animals and recommend you should attend a private vet. Whilst we are here to ensure animals get the best care possible, we are a charity and valuable funds could be used to help other animals not associated with financial gain.

At the Ipswich Clinic, we do not have surgical facilities or a laboratory and therefore cannot carry out operations, blood tests or x-rays, etc. on site. However, we do work very closely with veterinary practices in Ipswich and the surrounding area and we can provide vouchers to help towards the cost of some treatments.  We cannot assist with the cost of exploratory work (x-rays, blood tests etc.) or routine dental work.

Please note that the following provisions will be in place at the Ipswich Welfare Clinic to keep the Clinic running smoothly and our staff and customers safe:

  • We will open the doors at approximately 11.30am; you must have arrived by 1pm in order to see a vet.
  • The telephone is answered from 10.30am to 1.30pm.
  • You may be asked to wear a face covering during your consultation with the vet, unless medically exempt.
  • Please try to limit attendance to one person per pet. We have a small waiting area and it can get very busy.
  • Please bear in mind if the weather is bad there is a limited sheltered waiting area.
  • Our vet reserves the right to see clients in a specified area outside the Clinic, this is both for the safety of our staff and clients.
  • Pets on long term medications can order repeat prescriptions providing their pet has been seen by the vet within the last 6 months, these can then be collected from the Clinic between 12 – 1pm on Tuesday and Friday.
  • If your pet has not seen a vet in the last 6 months and you need medical treatment, you will need to bring your pet to the clinic for a health check and examination.
  • Wherever possible we encourage card/contactless payment.


Consultation Fees: Please click here for details of our current fees for both clinics (updated Nov 2023).

Payments: We accept cash and card payments.

Proof of benefit and identification: Please bring this with you each time you attend with your pet.

Out of hours contact: If you need to contact the Welfare Clinic outside of opening hours, please contact the Welfare Team between 9am and 4.30pm on 0300 3301406 or email welfare@rspca-suffolkcentral.org.uk or clinic@rspca-suffolkcentral.org.uk.

Please note: At the Ipswich Welfare Clinic we do not have car park facilities available to the public. St Georges Street and other surrounding streets are largely residents’ only parking. The nearest public carpark is in Crown Street.

Universal Credit (which is replacing Child Tax Credit, Housing Benefit, Income Support, Income Based Job Seeker’s Allowance, Income Related Employment & Support Allowance and Working Tax Credit)

“New Style” Job Seeker’s Allowance (JSA)

Employment & Support Allowance (ESA)

State Pension/ Pension Credit

Tax Credits

Housing Benefit

Council Tax Support

Disability Living Allowance (being gradually replaced by PIP)

Personal Independence Payment (PIP)

If you are in receipt of any of the listed benefits, see Benefits tab above, we are able to assist with getting your cat neutered.

All you will need to do is contribute £15 per cat. The RSPCA Suffolk Central branch will fund the remaining cost. If your cat is not already microchipped, you will also receive a free microchip for your cat, which the vet does at the same time as the surgery.

Please see Welfare Assistance tab below for further information.

It is our aim for all registered pets to be neutered and microchipped.

If you are in receipt of any of the listed benefits, see Benefits tab above, we are able to assist with getting your dog neutered.

Please note that some vets may require your dog to have a pre-neuter check, the cost of which is not included in the voucher.

Please see the Welfare Assistance tab below for further information.

It is our aim for all registered pets to be neutered and microchipped.

Our Welfare Assistance Scheme is there for those that live in our catchment area and receive eligible benefits, to obtain assistance towards veterinary fees that they may be struggling to afford. If you are eligible, we may be able to make a contribution towards the cost of the treatment for your animal. The scheme is only able to help fund essential treatment.  So we are, unfortunately, not able to help with funding towards non-essential treatment, exploratory treatment or with bills; where treatment has already been received.

We can also help with neutering. Those that live within our catchment area and are in receipt of eligible benefits, can receive a contribution towards the cost of having their animals neutered. Using one of the vets involved in our scheme, you can receive up to 50% off the cost of having your dog or rabbit neutered and only have to pay £15 towards the cost of having your cat neutered. At any other veterinary practice, we can cover up to 25% off the cost of neutering your animals.

To enquire regarding welfare assistance for your animal, call us on 0300 330 1406; Option 1 for Welfare or Option 2 for Neutering, or email us at welfare@rspca-suffolkcentral.org.uk for welfare assistance or neutering@rspca-suffolkcentral.org.uk for neutering assistance.


The RSPCA Animal Welfare Clinic currently helps to vaccinate puppies and kittens up to 14 months. You will need to telephone the clinic or email to order your pet’s vaccine. The vet only brings a limited supply and if you just turn up for a vaccine, there is no guarantee that the vet will have enough.   At this time, we are currently only able to help with the first vaccinations for animals up to 14 months, we are not able to provide annual vaccinations.

Kitten Standard Vaccines £22.00

Optional with Leukaemia £40.00

Puppies £27.00

*Prices include two jabs

Please note, we will only vaccinate individually owned puppies not litters of puppies.

Our RSPCA Clinic relies on volunteers.  Without them we really would not be able to run the Clinic. 

If you are interested in volunteering at the Clinic please visit our Volunteers Page to see if there are any current vacancies. 

We rely on public donations to keep the clinic running. Without this help we just couldn’t keep going and pay the £40,000 it costs to run the Clinic every year.

If you would like to donate to help sick and injured animals, please contact the clinic or click here to make an online donation.

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